Contact Furniture Village’s online sales department by calling their freephone number 0800 804 8879 for information about which beds and sofas are featured in their clearance sale or to ask whether you can pick up an order from one of their UK stores.
Online Sales Enquiries – 0800 804 8879
You should phone the Furniture Village freephone number 0800 804 8879 to contact a store representative for help change an existing online sales order. Alternatively, you should use the customer service number to ask for availability of a specific item before asking for email stock updates if it is currently unavailable. You can also get in touch with Furniture Village to enquire about their price promise guarantee if you have spotted a particular bed or sofa cheaper elsewhere. Similarly, you can use this number discuss which items are featured in any ongoing clearance sales so that you save as much money as possible when shopping at Furniture Village.
Contact Furniture Village to ask for a delivery estimate if you are expecting an order from their online store. However, if you have ordered a delivery but your furniture doesn’t fit through your door or your hallway then you should ask a customer service representative to ask for an alternative product. If you would prefer to collect your online order rather than have Furniture Village deliver then you can use this number to ask for the location of your nearest collection point.
If you have changed your mind about your order then you will still be able to call Furniture Village to process a cancellation prior to dispatch. Notably, once the retailer has acknowledged your cancellation, you will receive a full refund using the same method as your original payment. Furthermore, customers have 14 to return an order and should contact a customer service representative to ask how to send back any furniture to a Furniture Village depot.
When to Call
The Furniture Village customer service department uses a 0800 freephone contact number meaning that you will be able to contact an advisor for free if using either a UK landline or mobile phone. Furthermore, the Furniture Village call centre is available to be contacted 7 days a week, as it is open from 8am-10pm Monday to Saturday and 9am-10pm on Sundays.
Online Branch Locator
Customers also have the option of finding the contact number and address of their local Furniture Village store when using the Online Branch Locator found on the furniture retailer’s website.