Dunelm Contact Number: 0345 165 6565

Phone Dunelm on the furnishing retailer’s customer service contact number 0345 165 6565 to enquire about any clearance sales on their online store or to ask for the contact details and opening times of your nearest branch.


About the Furnishings Retailer

Dunelm is a British home furnishings company with 150 stores across the UK high street. Dunelm is one of the largest homeware and furnishing retailers in the country, selling curtains, blinds and furniture such as beds and sofas.


UK Customer Services – 0345 165 6565

You should call Dunelm on their UK-wide customer services telephone number 0345 165 6565 for information about the opening times and contact details of one of their high street stores. For instance, you can check the product availability in your nearest store or Dunelm ‘Mill’ before making a reservation so that you can collect the item in person. Moreover, you can use this number for a quote on the cost of any made to measure curtains or blinds before purchase. It is useful to discuss the cost of home delivery as you can request an expedited service at an additional cost, however items priced above £49 will be free from delivery costs. You can also use this number to monitor the location of any item bought on the Dunelm online store as the customer service representative should be able to offer tracking updates once you have provided your order reference number.

It is also useful to ask a Dunelm representative about the store’s returns policy if you would like to claim a refund on an unwanted item. Alternatively, you can ask whether an item bought on their online store is eligible to be exchanged at a high street branch of Dunelm. Of course, any return is subject to the condition of your item as the store will not accept any damaged or used furnishings. Alternatively, you can even call a customer service advisor to request a cancellation before your account is charged if you have bought an item from the Dunelm online store by mistake. Finally, you should phone Dunelm to enquire about any ongoing clearance deals or end-of-season sales on popular household items such as rugs and kitchenware before asking how to redeem a discount during your next visit to the store.


Dunelm Call Costs and Opening Hours

The Dunelm customer service office uses a contact number with a geographic area code meaning that you will only ever be charged the same standard per-minute rate for any local call made from a UK mobile or landline. However, you may be able to contact the furnishings retailer for free if you are using up any inclusive free minutes that have been offered by your service provider as part of your monthly package deal. The Dunelm customer service team is available to be contacted during the opening hours of 8am-7pm Monday to Friday and from 9am-5pm on weekends.


Write to their Customer Service Office

However, if you have a complaint regarding the service you have received at a UK Dunelm store or would like to report a product that was damaged upon arrival then you should send your correspondence to the company’s customer service address as follows:

Dunelm Direct,
Green Street,
M26 3ED,
United Kingdom.